DUTIES:
&#xxxx6; Operations: Assist staff
with
their needs, including but not limited to
value added services (hand and arm massage,
makeup touchup for women), update guest
information, aid in product recommendation,
assist Aveda Advisor with merchandising
retail when time allows, maintain
confidentiality of all spa records and
systems, and attend all education.
&#xxxx6; Guest Service and Public
Relations: Service all guests in a
professional and courteous manner. Perform
all technical services the absolute best of
your ability, maintaining guest comfort and
safety at all times. Maintain sanitation
of workstation and equipment as required by
state board guidelines. Treat all guests
with respect and integrity. Follow up with
and report any guest challenges.
&#xxxx6; Team Support: Address all
fellow
team members with respect and integrity.
Assist fellow team members as time allows:
including but not limited to, providing
value added services for their guests,
sweeping, folding towels, and ensuring
guest comfort (serving beverages, etc.).
&#xxxx6; Maintenance: General
housekeeping
duties are everyone?s responsibility.
Sweeping, laundry, washing dishes, dusting,
cleaning restrooms, taking out trash, etc.
should be done whenever it appears needed.
All products should be filled at the end of
your shift. Area assigned to you should be
kept up by you during your shift, and
spotless when you leave. Work area should
be spotless when guest arrives and is
seated. Remember, someone else may be using
that space when you are not there. Leave
spa spotless at the end of the day.
&#xxxx6; General: maintain two-way
communication between team leaders,
directors and all team members.
Participate in all salon meetings and
educational events, as well as special
projects, community involvement and other
duties as assigned by team leaders.
Maintain security of all spa systems and
operations. Set an outstanding example as
a team member of Elements (image, attitude,
attendance, punctuality, guest service,
communication, and technical skill).
QUALIFICATIONS:
Education:
&#xxxx6; High school diploma or GED
&#xxxx6; Proper State and National
licensing
&#xxxx6; Candidate must possess a
great
attitude
&#xxxx6; Candidate must have
teamwork
skills.
CORE VALUES:
&#xxxx6; Team (opportunity &
fulfillment)
&#xxxx6; Guests (day maker)
&#xxxx6; Community (enhance & add
quality)
&#xxxx6; Sustainability (growth &
profitability)
PHYSICAL REQUIREMENTS:
&#xxxx6; Able to lift up to 20
pounds,
bending, stretching, and able to stand for
long periods of time.
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